VS Global Advisory FZ-LLC Last Updated: 7 October 2026 VS Global Advisory FZ-LLC (“VS Global Advisory”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data entrusted to us. This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you interact with our website, lead and enquiry forms, advertisements, customer relationship management (“CRM”) system, business communications, and connected platforms including Facebook, Instagram, Messenger, WhatsApp and Google advertising services. This Privacy Policy is intended to operate in accordance with applicable data-protection requirements, including the UAE Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data, other data-protection laws that apply to us or to you, and relevant Meta and Google platform requirements. By using our website or services, or by submitting your details to us, you acknowledge the practices described in this Privacy Policy. Where the law requires your consent for a particular use of your data (for example, marketing messages), we will ask for it separately and clearly.

1. Who We Are

The website, CRM and related business services covered by this Privacy Policy are operated by the following company, which acts as the controller of the personal data described in this Privacy Policy: VS Global Advisory FZ-LLC VUET4155 Compass Building, Al Hulaila, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, Ras Al Khaimah. Email: admin@vsglobaladvisory.ae For questions regarding this Privacy Policy or your personal data, you may contact us using the email address above. Our Meta-integrated application is named “VS Global Advisory CRM”.

2. Information We May Collect

Depending on how you interact with us and the permissions you provide, we may collect or process the following categories of personal data:

A. Contact Information

This may include:

• Name
• Email address
• Telephone or mobile number
• Other contact information voluntarily provided by you

B. Communications and Enquiries

When you contact or communicate with us, we may process:

• Messages
• Enquiries
• Conversation content
• Customer-support communications
• Follow-up communications

These communications may occur through our website, email, telephone or connected communication platforms.

C. Information from Meta Platforms

If you interact with VS Global Advisory through Facebook, Instagram, Messenger or WhatsApp, or if these services are integrated with our CRM, we may receive information made available through the relevant platform and permissions. Depending on the service and permissions involved, this may include:

• Public profile name
• Platform/user identifier
• Messages or enquiries sent to us
• Contact information made available through the platform
• Other information you choose to share with us

We only process information made available through the applicable platform permissions or provided directly by you. We do not request or collect your Facebook, Instagram or other Meta account passwords.

D. Lead Forms and Advertising Platforms

When you respond to one of our advertisements or submit a form on our website, we may receive the details you submit and related campaign information. Sources include:

• Forms and enquiry pages on our website
• Meta lead ads and click-to-message ads on Facebook and Instagram
• Google Ads lead forms and call or message extensions
• Other social-media or advertising platforms through which you choose to contact us

This information may include the details you enter in the form (such as name, email address, telephone number and your enquiry), together with information about the advertisement, campaign or page that led you to us. Leads captured from these sources are stored in our CRM so that we can respond to you.

E. CRM and Business Information

Our CRM may contain information required to manage business relationships and enquiries, including:

• Customer or prospective-customer records
• Lead information and lead source
• Notes relating to an enquiry
• Lead status
• Follow-up dates
• Communication history
• Business requirements or interests communicated to us

F. Technical and Usage Information

When you access our website or digital services, certain technical information may be processed through cookies, pixels, tags and similar technologies (see Section 6), such as:

• IP address
• Browser type, operating system and device information
• Pages visited, time spent and general interaction with our website
• Referral source and campaign parameters (for example UTM parameters and advertising click identifiers such as fbclid and gclid)
• Basic technical and security information

The exact information collected may depend on the services and technologies being used and on the cookie choices you make. We do not intentionally collect sensitive personal data (such as health, religious or financial-account information) through our lead and enquiry channels. Please do not include such information in your messages unless it is necessary for your enquiry.

3. How We Use Personal Data

We may use personal data for purposes including:

• Providing, operating and maintaining our website, CRM and related services
• Capturing, organising and managing enquiries and leads from our website, advertisements and connected platforms
• Managing customer and prospective-customer relationships
• Responding to requests and communications
• Following up on enquiries, including by telephone, email, SMS or messaging applications such as WhatsApp (see Section 5)
• Providing customer support
• Measuring the performance of our website and advertising campaigns, and improving our marketing and services
• Maintaining business records
• Improving the operation, reliability and security of our services
• Preventing unauthorized access, misuse, fraud or security incidents
• Managing integrations with communication, advertising and social-media platforms
• Complying with applicable legal and regulatory obligations

We will not use personal data obtained through Meta or Google platforms for unrelated purposes that are inconsistent with the applicable permissions, this Privacy Policy or applicable platform requirements.

4. Legal Basis and Consent

Where required by applicable law, we process personal data on an appropriate legal basis. Depending on the circumstances, this may include:

• Your consent, for example when you submit a form or lead ad that links to this Privacy Policy, agree to receive marketing messages, or accept non-essential cookies
• Responding to your request or enquiry, and taking steps at your request before entering into an agreement with you
• Our legitimate business interests, where permitted by law, such as keeping business records, securing our systems and improving our services
• Legal obligations, where we must process or retain data to comply with applicable law

Where processing depends on your consent, you may withdraw that consent at any time, subject to applicable legal requirements and limitations. Withdrawal of consent does not affect processing that was lawful before the withdrawal.

5. Marketing Communications and Your Choices

If you submit an enquiry or lead form, we may contact you about that enquiry and about related services we offer, using the contact details you provided. Depending on the details you gave us and the consent you provided, this may include telephone calls, email, SMS and messages through applications such as WhatsApp, Messenger or Instagram. We send marketing messages through messaging applications such as WhatsApp only where you have opted in or where the platform’s rules and applicable law otherwise permit. You can opt out of marketing communications at any time by:

• Using the unsubscribe link in any marketing email
• Replying “STOP” (or a similar request) to a message, or telling us in the conversation that you do not wish to be contacted
• Emailing us at admin@vsglobaladvisory.ae

Opting out of marketing does not prevent us from sending service-related or administrative messages about an enquiry or agreement you have with us.

6. Cookies, Pixels and Similar Technologies

Our website may use cookies, pixels, tags and similar technologies. These are small files or code snippets that help our website work, remember your preferences, understand how the website is used and measure the effectiveness of our advertising. Depending on how our website is configured, these may include:

• Essential technologies, which are needed for the website to function and stay secure
• Analytics technologies, such as Google Analytics, which help us understand how visitors use our website
• Advertising and measurement technologies, such as the Meta Pixel, Meta Conversions API and Google Ads tags, which help us measure the results of our campaigns and show relevant advertising to people who have visited our website

Advertising platforms such as Meta and Google may receive information about your visit (for example, pages viewed, a form submission event, and your IP address or device identifiers) through these technologies. They process that information under their own privacy policies. You can manage cookies through the cookie settings on our website where available, and through your browser settings. You can also manage advertising preferences directly with the platforms, for example through your Facebook and Instagram ad preferences and Google’s Ad Settings. Blocking some cookies may affect how parts of our website work.

7. Meta, Facebook, Instagram, Messenger and WhatsApp Data

VS Global Advisory may use Meta technologies and integrations in connection with customer enquiries, communications, advertising and CRM operations. Where we receive data through Facebook, Instagram, Messenger, WhatsApp or another Meta service:

• We process only data made available through the applicable platform, permissions and user interaction.
• We use such information only for legitimate purposes connected with the services and communications described in this Privacy Policy.
• We do not sell Meta Platform Data.
• We do not use Meta Platform Data for purposes prohibited by applicable Meta terms or policies, and we do not use it to make decisions about eligibility for credit, employment, insurance or similar matters.
• We take reasonable steps to protect Platform Data against unauthorized access, disclosure, alteration, loss or misuse.
• We delete Platform Data when required by applicable law, applicable Meta requirements or a valid user request, subject to lawful retention requirements.

Use of Meta products is also subject to the terms and privacy practices established by Meta for those products.

8. Google and Other Advertising and Social Platforms

We may run advertisements and receive leads through Google Ads and other advertising or social-media platforms. Where we receive personal data through these platforms (for example, through a Google Ads lead form), we use it only to respond to your enquiry, manage the lead in our CRM and for the other purposes described in this Privacy Policy. We do not sell this data. These platforms act under their own terms and privacy policies, and we encourage you to review them. You can learn more about how Google uses information from sites and apps that use its services through Google’s own privacy information.

9. Automated Tools and AI-Assisted Processing

We may use software, automation and AI-assisted tools to help us organise, categorise, summarise, route and respond to enquiries, and to manage leads in our CRM. These tools process personal data on our behalf and only for the purposes described in this Privacy Policy. We do not make decisions that produce legal or similarly significant effects on you based solely on automated processing, and we do not use Meta Platform Data to train AI models that are unrelated to providing our services to you. We select technology providers that offer appropriate confidentiality and security safeguards.

10. Sharing of Personal Data

We do not sell your personal data. We may share or make personal data available only where reasonably necessary, including with:

Service Providers

Third-party service providers that assist us in operating our business and technology infrastructure, such as:

• Hosting and cloud-service providers
• Email and communication-service providers
• CRM, marketing-automation and information-technology service providers
• Analytics and advertising-measurement providers
• Security and technical-support providers
• Platform integration providers

Such providers should process information only as necessary to provide their services and subject to appropriate confidentiality, security and contractual requirements where applicable.

Platform Providers

Information may be exchanged with Meta, Google or other relevant platform providers where required to operate integrations, advertising measurement or communications initiated through those platforms.

Legal and Regulatory Authorities

We may disclose personal data where required by applicable law, regulation, court order, government authority or lawful regulatory request.

Business Changes

If our business is involved in a merger, acquisition or sale of assets, personal data may be transferred as part of that transaction, subject to applicable law and with continued protection of your data.

11. International Data Transfers

Because VS Global Advisory operates digitally and uses third-party technology, advertising and communication providers, personal data may, where necessary, be processed or stored outside the country in which it was originally collected, including outside the United Arab Emirates. Where cross-border transfers are subject to applicable data-protection requirements, we will take reasonable measures to ensure that personal data is transferred and protected in accordance with those requirements, for example by using providers that offer appropriate safeguards and contractual protections.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing our services
• Managing customer and business relationships
• Maintaining necessary business records
• Resolving disputes
• Meeting legal, regulatory, accounting or compliance obligations

As a general guide, we aim to delete or anonymise lead and enquiry records that have had no meaningful interaction for 24 months, unless you have become a customer, you have asked us to keep in touch, or we are required to keep the records for longer by law. Records relating to customers and agreements are kept for the period required by applicable law. When personal data is no longer required, we will take reasonable steps to delete, anonymize or securely dispose of it, subject to applicable legal requirements. Platform Data received through Meta services will also be deleted when retention is no longer necessary for the permitted purpose, when deletion is validly requested, or where otherwise required under applicable Meta requirements or law.

13. Data Security

We use reasonable administrative, organizational and technical measures designed to protect personal data from:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Alteration
• Misuse
• Destruction

Access to personal data is limited to authorized persons and service providers who require access for legitimate business purposes. However, no internet transmission, electronic storage system or information-security system can be guaranteed to be completely secure. If a personal data breach occurs that is likely to affect you, we will take appropriate steps and give any notifications required by applicable law.

14. Your Privacy Rights

Subject to applicable law and relevant exceptions, you may have rights concerning your personal data, including the right to:

• Request information about personal data we process about you
• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction or cessation of certain processing where applicable
• Object to certain processing, including direct marketing and processing based on automated means, where applicable
• Withdraw consent where processing is based on consent
• Request transfer or receipt of your personal data where applicable

To exercise a privacy right, contact: admin@vsglobaladvisory.ae We may request reasonable information to verify your identity before processing certain requests. If you are not satisfied with our response, you may also have the right to lodge a complaint with the competent data-protection authority, such as the UAE Data Office, or with the authority in your own country or region.

15. Data Deletion

You may request deletion of personal data held by VS Global Advisory at any time, subject to applicable legal or regulatory retention requirements.

Option 1 — Request Deletion by Email

Send an email to: admin@vsglobaladvisory.ae Use the subject: Data Deletion Request Please provide sufficient information for us to identify the relevant record, such as:

• Your name
• Email address or telephone number associated with your enquiry or record
• If applicable, the Facebook or Instagram profile name through which you contacted us

Do not send passwords or other account login credentials. We will acknowledge and process valid deletion requests and aim to complete deletion within 30 days, subject to identity verification and any applicable legal retention obligations. Once deleted, information may not be recoverable. We may retain limited information where retention is required by applicable law, regulation, legal proceedings or another lawful obligation.

Option 2 — Remove the App or Integration from Facebook

If you connected with our application through Facebook, you may also remove the application through your Facebook account settings. Generally, this can be done through: Facebook → Settings & Privacy → Settings → Apps and Websites → VS Global Advisory CRM → Remove Removing the application may stop future access through that connection. To request deletion of personal data already held by VS Global Advisory, please also send a Data Deletion Request to admin@vsglobaladvisory.ae.

16. Meta Platform Data Deletion

Where a deletion request concerns data obtained through a Meta platform, we will process the request in accordance with applicable Meta requirements and applicable law. Where required, we will also take reasonable steps to ensure that relevant service providers processing such Platform Data on our behalf delete the information. Deletion may be subject to limited exceptions where information must legally be retained.

17. Children’s Privacy

Our website, CRM and business services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children through these services, and we do not knowingly target advertising to them. If we become aware that personal data from a child has been collected in circumstances where it should not have been collected, we will take reasonable steps to delete it.

18. Third-Party Services

Our website, CRM or communications may interact with or link to third-party services, including social-media and advertising platforms. Those third parties may have their own privacy policies and data-processing practices. This Privacy Policy governs personal data processed by VS Global Advisory and does not replace the privacy policies applicable to independent third-party services.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our services
• Changes to technology, advertising or platform integrations
• Changes to applicable laws or regulations
• Changes to privacy or security practices

When we update this Privacy Policy, the “Last Updated” date at the beginning of the policy will be revised. We encourage users to review this page periodically.

20. Contact Us

For privacy questions, requests to access or correct personal data, data-deletion requests, or other privacy-related enquiries, contact: VS Global Advisory FZ-LLC VUET4155 Compass Building, Al Hulaila, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, Ras Al Khaimah. Email: admin@vsglobaladvisory.ae For deletion requests, please use the email subject: Data Deletion Request

Data Deletion Instructions

VS Global Advisory FZ-LLC VS Global Advisory respects your right to request deletion of personal data associated with our website, CRM and related services, including data received through Facebook, Instagram, Messenger, WhatsApp and our advertising lead forms.

How to Request Data Deletion

Send an email to: admin@vsglobaladvisory.ae Subject: Data Deletion Request Please include:

1. Your full name
2. The email address or telephone number associated with your data
3. If you contacted us through Facebook or Instagram, the relevant profile name
4. A clear statement that you would like your personal data deleted

Please do not send your password or social-media login credentials. After receiving a valid request, we may contact you if reasonably necessary to verify your identity. We aim to complete valid deletion requests within 30 days, subject to applicable legal or regulatory retention requirements.

Facebook App Removal

If you connected to VS Global Advisory CRM through Facebook, you may remove the app through: Facebook → Settings & Privacy → Settings → Apps and Websites → VS Global Advisory CRM → Remove Removing the app may prevent further access through that connection. To request deletion of information that VS Global Advisory already holds, please also email admin@vsglobaladvisory.ae with the subject Data Deletion Request. Once personal data has been permanently deleted, it may not be recoverable. VS Global Advisory may retain limited information only where required or permitted by applicable law.